Archive for January 2022

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I grew up in Pittsburgh in the 1960’s, on a cul-de-sac overrun by children aged 5 to 15. Each of their families consumed milk…lots of milk. We had two deliveries a week to our house. Each delivery included 6 glass gallon containers of milk, plus a carton cottage cheese and several boxes of butter. There…

AP automation promises, and usually delivers, significant benefits to an organization. Automation speeds up invoice processing times, allowing companies to take better advantage of prompt payment discounts. Automation eliminates manual data entry, resulting in fewer errors and freeing up staff for more important projects. And AP Automation can help companies ferret out fraud which costs…

This is the third blog post in a series on touchless processing. In the first post, I likened touchless processing to the parable of the six blind men and the elephant. Almost every AP Manager has heard the phrase, yet there is no consistent understanding of what constitutes real touch processing. The second and subsequent…

In recent conversations with several prospects, we learned that they are implementing (or just implemented) an “out-of-the-box SaaS AP automation solution.” Actually, the vendors involved represented their AP automation solution as being “out-of-the-box.” However, the reality of their implementation turned out quite different. By the end of the first week, the customers learned that extensive…

In last week’s blog, we discussed the frustration many companies face when implementing an “out-of-the-box, SaaS AP automation solution.” Just a week into the implementation, the companies learned that extensive customization was required to address their stated requirements. “The demonstration we viewed in the sales process turned out to be a highly configured version of…